The call you missed already has a follow-up drafted.
When a customer calls or texts your Menaia business line today, the conversation lands in your inbox. Calls are transcribed and summarized; texts stay in the same thread. Meni drafts the follow-up reply, and a person on your team reviews and approves it before it is sent.
Every channel, one queue.
The list in the capture mixes Facebook Business Page, Thumbtack, Google Business Profile, Yelp, and a raw phone number in one thread list. A missed call is a conversation in the queue, not a voicemail nobody checks.
What Meni does with a call.
The call is transcribed and summarized, attached to the contact.
Who called, about what, and when they want it, pulled from the conversation.
A follow-up written and queued for approval, not sent.
The metered part is Meni's work. Reading your own inbox never costs a token.
Your team confirms the next step.
Meni prepares the conversation for your team to act on. It does not independently speak to a live caller, send its drafted text, or book a visit. A person reviews the request, approves the reply, and confirms any appointment. Calls that need attention remain in the inbox for your team to handle.
Lines, metering, and control.
- Do I keep my number?
- Business lines run inside Menaia. You can port an existing number or add new ones per line, and every call and text lands in the same inbox.
- What exactly is metered?
- Meni's transcription, summaries, and drafting are token-metered at one cent per token, and phones are metered. The inbox itself is not.
- Does Meni answer the caller or book a visit on its own?
- The workflow today is inbox capture and follow-up: calls are transcribed and summarized, texts stay in the conversation, and Meni drafts a reply for a person to approve. It does not independently answer the customer or confirm a booking. Your team reviews the request and confirms the next step.
A new caller becomes a lead, Meni can answer questions about it, and the token rates are published.
See a missed call turn into a draft
Thirty minutes with someone who ran crews. Bring a real week of calls and we will show you the queue that catches them.
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