"Before Menaia, I was able to manage 3 to 4 crews a day. Now I can run anywhere between 10 to 12 in 2 different locations."
Luis Guerra, Operations Manager
Attic Projects
The home of appliance repair companies
Run your entire appliance repair business on one operating system, hassle free.
Answer every call before it becomes a job for someone else, hold the two-trip diagnose-and-return job together while the part is on order, and know which flat rates actually make money.
No long-term contract · Live and set in a week · 14-day free trial
The 7:40 call is a booked job by 7:42. Answered, logged, and on a tech's calendar before breakfast.
Built hands-on with working service businesses.
Running an appliance repair company shouldn't feel like guesswork.
If you run an appliance repair company, odds are you've lived most of these. Here's the exact way Menaia fixes each one.
Meni reads your appliance repair business, call to close. Every ring, diagnosis, part order and flat-rate ticket in Menaia is read by Meni. It answers the 7:40 call before it becomes a job for someone else, drafts the return-trip booking the moment a part goes on order, and flags the flat rates whose real cost is quietly beating the price. A person on your team approves every send.
The estimate
Flat rates get set by feel.
Every tech quotes the same pump swap a little differently, and the flat rate is a number someone picked once and never checked.
The fix
With Menaia, your techs build the repair from your own price book, so the flat rate is backed by real parts and labor, not a habit.
Priced repairs Backed by one price book See the estimator
Blind pricing
Some flat rates quietly lose money.
Flat-rate pricing with no cost behind it means half your repairs might be losers and you would never know.
The fix
With Menaia, every repair carries its real parts and labor cost, so you see the margin on each flat rate before you charge it.
Margin per repair Known before you charge it See live margin
The clock
Nobody races the day.
Techs get paid the same whether they clear 5 calls or 8, so there is no reason to keep the day tight.
The fix
With Menaia, your techs race a time budget on their day and earn a bonus the moment they beat it.
+$58.60 Tech bonus from a tighter day See time bonuses
The pitch
The repair quote looks like a guess.
You diagnosed it right, but a number said over the phone or scribbled on a receipt is easy for the customer to second-guess.
The fix
With Menaia, your techs send a branded quote from the diagnosis that shows the part and the labor, so the customer approves with confidence.
Branded quote Sells the fix, not just a number See proposals
The schedule
Two-trip jobs fall apart between visits.
You diagnose, order the part, and mean to come back, but the return visit slips and the part order goes cold.
The fix
With Menaia, the return trip books itself on the calendar the moment you order the part, so the second visit never falls through.
Return trip booked Part order tied to the visit See scheduling
The crew
Good techs leave for better pay.
You can't pay more per hour, but your best techs leave anyway because clearing a tight day earns them nothing extra.
The fix
With Menaia, your techs earn Wallet bonuses from the days they tighten, funded by the margin they protect.
Wallet bonuses Funded by tighter days See the Wallet
The invoice
Invoices go out late, or not at all.
The appliance is running and the tech is gone, but the paperwork trails, so cash on dozens of small tickets sits idle.
The fix
With Menaia, the invoice is built from the repair, so it's ready the moment the job closes.
Day-zero invoice Ready when the job closes See invoicing
The visibility
You manage by feel, not by data.
You sense some repair types lose money, but you can't tell which flat rate, which tech, or which appliance is doing it.
The fix
With Menaia, you watch every job on a live dashboard that flags the flat rates and margin problems before they get expensive.
Margin by repair type Flagged while you can still react See cost tracking
From the diagnosis to a margin you can see, at the counter.
Your tech pulls the model, diagnoses the fault, and builds the repair right there. Menaia turns it into a priced quote with the part and labor backed by real cost.
- Build the repair on-site: parts, labor, and flat rates drop in as line items from your own price book, with step-by-step estimates.
- Every flat rate carries its real parts and labor cost, so you finally see the margin on each repair type.
- See your true cost and margin before you charge, so no flat rate quietly loses money.
- Part costs move? Update your multipliers with dynamic pricing and every quote uses the current number.
Meni is building the estimate
From the price book, on a real job
- Pulled the price book97 items with your real labor and material costLoaded
- Priced the linesQuantities in, margin computed per lineMargin visible
- Drafted the proposalE-signature and the client portal link attachedReady
Answer every call, book the return trip, and nothing falls through.
Business phones catch every call, dispatch sends the tech with the details, and the two-trip return books itself when you order the part.
- Business phones with Meni answer and book calls, so a missed ring never becomes a job for someone else.
- The smart calendar dispatches with SMS updates and books the return trip the moment a part is ordered.
- The CRM keeps each appliance and property's repair history, so any tech walks in knowing the machine.
- A per-project media gallery with folders you name yourself: model plate, fault, parts, however you work.
Meni is filling the board
From sold estimate to crew phones
- Held Thursday 9:00 AMAssessment created from the sold estimateHeld
- Published the shiftThe crew sees it on their phonesPublished
- Sent the on-my-way textFrom the schedule, when the tech rollsSent
Pay people to clear a tighter day, not to stretch it.
Every day ships with a calculated time budget across the calls on it. Techs see the real target and race it, and when they beat it, they earn.
- Every day includes a calculated time budget, so the tech sees the real number with no shortcuts.
- Beat it and the saved hours convert to a bonus at a payout % you set, paid through each tech's in-app Wallet.
- A live leaderboard shows who is producing: healthy competition, not micromanagement.
Meni is settling the job
Hours to bonuses, no arguments
- Closed the job under budgetThe crew beat the time budget by 2.5 hoursClosed
- Paid the bonus into the walletComputed from the hours, visible to the tech+$220.14
- Posted the winLeaderboard and team feed updatedPosted
Everything else you'd expect, in one place.
Invoicing, payments, project forms, team feeds, and more. Book a demo and we'll walk you through every feature live.
Plans from $134.99 a month. Live in a week. No long-term contract.
Menaia runs on simple terms for appliance repair businesses: clear plans with seats included, extra users at $35 a month, hands-on onboarding, and no long-term contract. We grow when you grow, so we would rather get you winning first.
The old way
- Call for pricing, then a quote that changes on the demo
- $10k+ onboarding and long implementation
- Locked into a multi-year contract
- Every new feature is a paid add-on
Menaia
The Menaia way
- Plans from $134.99/mo with 3 seats included
- Live and set in a week with hands-on onboarding
- No long-term contract, stay because it works
- Clear from day one, no surprise costs
From the crews already running Menaia.
A short customer story and a few words from the Attic Projects team on what changed after the switch.
Customer story"My closing ratio is now no less than 50%" — Eben Woodall, Attic Projects
"Payroll used to take me all day long, and now I can be done with my times in about 15 minutes in a day."
Brandon Jones, Office Administrator
Attic Projects
Appliance repair software FAQ
Can I run calls, dispatch, repairs, and invoicing in one place?
Yes. Menaia runs the call, the dispatch, the on-site repair, and invoicing in a single system. You build your own price book with your own parts and labor costs, so every flat rate is backed by real numbers and every repair type is scheduled and priced the same consistent way.
How does Menaia make sure calls get answered?
Business phones with Meni answer and book calls, so a missed ring does not become a job for a competitor. The caller's details attach to the new job from the first ring, and dispatch puts a tech on the calendar with the address and appliance.
How does Menaia hold a two-trip diagnose-and-return job together?
When you diagnose the fault and order the part, the return trip books itself on the calendar and stays tied to the part order. So the second visit does not slip, the customer is not left waiting, and the part order does not go cold.
How exactly does the time-based bonus system work?
Each tech's day includes a calculated time budget across the calls on it. Techs see the target on their phones. When they clear the day under budget, the saved hours convert to a bonus at a payout percentage you set, paid into each tech's in-app Wallet. You control the rate and the rules.
What does Meni, the AI, actually do for an appliance repair company?
Meni reads the calls, jobs, part orders and invoices your office already runs through Menaia. It answers the first-ring call and turns it into a booked job with the appliance and address attached, drafts the follow-up when a return trip for an ordered part hasn't been scheduled, and drafts the overdue-invoice reminder on the small tickets that pile up. Ask it which flat rates are losing money against their real parts-and-labor cost and it answers with the number. Nothing sends until a person on your team approves it.
What does it cost to get started?
Starter is $134.99 per month with 3 seats, Core is $199.99 with 5 seats, and Pro is $569.99 with 15 seats. Extra users are $35 per month, and yearly billing saves 10%. Every plan comes with hands-on onboarding and a 14-day trial with 1,500 tokens to try Meni and the phone tools. See the full breakdown on our pricing page, or book a demo and we will walk you through it.
How long does onboarding take?
Most appliance repair businesses are live and set in a week. We handle the setup with you, including building your price book and flat rates, configuring your call handling and dispatch, and getting your techs on the mobile app. There is no IT work required on your end.
Ready to answer every call and know which flat rates make money?
Connect calls, dispatch, repairs, budgets, and team performance in one system. Book a demo and see how Menaia keeps every call and every return trip moving.
- One connected flow from lead to project to performance
- Live and set in a week with guided onboarding
- Clear plans, extra users just $35/mo
- Goals, bonuses, and leaderboards crews can see in real time
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